Each Quadgrow holds 4x plants and includes everything you need to get growing!
Returns and Cancellations
Return postage will only be refunded if the item is faulty, damaged or if the incorrect item has been sent.
Simply phone 0845 602 3774 or email email@example.com to notify us of your intention to return the unwanted goods within 14 days of delivery and 30 days for faulty/damaged goods.
Except for the extended returns period at Christmas, you will then have 7 working days for the goods to be returned.
- This guarantee does not affect your statutory consumer rights.
- In the case of faulty goods being delivered please contact us immediately by telephone or email.
- Faulty goods will be replaced by us and return postage costs incurred will be refunded. Or we can refund the full price paid including the delivery charge and we will arrange for the product to be collected at our cost.
- Refunds are processed within 7 working days of the returned product(s) being received by Greenhouse Sensation.
You can cancel your order before your order has been received by you.
To cancel an order call 0845 602 3774 or email firstname.lastname@example.org with the subject line 'CANCEL ORDER'. If your order has not been dispatched we will refund your payment card in full within 7 working days of the cancellation email been received. We will email you a confirmation that your refund has been processed.
All of our products are guaranteed for a minimum of 12 months and for longer where indicated. If you have cause to use your guarantee please call 0845 602 3774 or email email@example.com and we will repair, replace or refund your product as per your statutory rights.